Supervisors & Managers

Leadership Skills for Supervisors: Communication, Coaching and Conflict

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas.

Motivation Training: Motivating Your Workforce

Its no secret that employees who feel valued and recognized are more motivated, responsible, and productive. This course will help you create a more dynamic, loyal, and energized workplace.

Giving Effective Feedback

Feedback is an essential element for our growth and development. This course is designed to help workplace leaders learn how to provide feedback any time that the message is due.

Team Building: Developing High Performance Teams

Your success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. This course will give you some ways to develop a high-performing team and get the results you're looking for.

Managing Difficult Conversations...

Whether its asking about a sensitive subject, telling someone they have broccoli in their teeth, or confronting a co-worker about their rude behaviour, we all face difficult conversations from time to time. This course will give you a framework that you can use to help you work through tough situations.

Conversational Leadership

This course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Caf model, which you can use to foster input and conversation for any problem at hand.

Budgets and Managing Money

We all play a role in our organizations financial health, whether we realize it or not. This course will give you the skills that you need to speak knowledgeably about budgets and managing money, and to contribute to the bottom line. We recommend that you complete Accounting Skills for New Supervisors before beginning this course.

Generation Gap: Closing the Generation Gap in the Workplace

There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.

Business Leadership: Becoming Management Material

At its core, leadership means setting goals, lighting a path, and persuading others to follow. This course will show you how leaders can get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources.

Meeting Management: The Art of Making Meetings Work

Meetings come in all shapes and sizes, from major conventions to a quick huddle in an office hallway. This course will give you the skills to lead an effective meeting of any size.

Project Management Training: Understanding Project Management

The Project Management Institute defines project management as, The application of knowledge, skills, and techniques to execute projects effectively and efficiently. This course will give you the project management tools that you need to plan, manage, and execute small to medium sized projects.

Project Management Fundamentals

The basics of project management can help you get things done at home and at work. This course will familiarize you with the most common terms and practices of project management.

Delegation: The Art of Delegating Effectively

Effective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively.

Coaching & Mentoring

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. Its about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.

The ABCs of Supervising Others

Congratulations: you've just been promoted to team supervisor! Has the panic set in yet? Dont worry! This course will teach you all the skills that you need to be successful in your new role.

The Professional Supervisor

Great leaders know that you must keep learning in order to be successful, especially if you are in a new role. This course will help you take your supervisory skills to a higher level.

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​© 2013 Created by Paul Bailey