Super Manager

Managers influence employees’ satisfaction at work, for better or worse.

Be The Boss Everyone Wants To Work For

44% of employees said that their individual supervisor was the most important factor in increasing employee engagement.

Half-day Workshop Outline:

Overview

Introduction

Module 1: The Qualities of a Super Manager

Unproductive Managerial Tendencies
What Makes a Super Manager Super?

Module 2: Self-Awareness and Attentiveness to Others

Self-Awareness
Attentiveness to Others
Rewards and Recognition

Module 3: Consistency and Flexibility

The Importance of Consistency
Mental Flexibility

Module 4: Humility and Confidence

Characteristics and Benefits of Humility
Humility in Action
Displaying Confidence

Module 5: Focus and Fun

Maintaining Focus and Achieving Result
Chronic Underperfomers
Encouraging a Fun Working Environment

Review

Action Plan

Test Your Knowledge

Appendix

References

Suggested Resources

Most reasons employees leave their jobs point to their bosses:

39% said their supervisors didn’t keep their promises.
37% said their supervisors failed to give credit when due.
31% said their supervisors gave them the “silent treatment.”
27% said their supervisors made negative comments about them to others.
23% said their supervisors blamed others to cover up their own mistakes or embarrassment.

Workshop Objectives:

Successful completion of this course will increase your ability to:

Develop self-awareness regarding your managerial skills and display attentiveness to your employees.
Demonstrate consistency in your values, attitude, and behavior.
Identify when and how to appropriately exercise mental flexibility.
Display humility and confidence in your decisions as a manager and show confidence in your employees.
Ensure that employees maintain focus.
Encourage employee satisfaction and motivation by creating a fun working environment.

The bottom line:

Managers influence employees’ satisfaction at work, for better or worse. This program will help you become a super manager— someone who everyone wants to work for.